Frequently Asked Questions

Find answers to the most common questions about our platform and programs.

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Getting Started

First steps and account setup

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Programs

Training programs and requirements

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Careers

Job placement and career support

Getting Started

How do I create an account?

Click the "Apply Now" button and fill out the application form. This will create your account automatically. You'll receive a confirmation email with login details.

Is the platform really free?

Yes, absolutely! All our training programs and resources are completely free. We're funded by government grants and partnerships with organizations committed to youth development.

What do I need to get started?

You need a South African ID, basic computer/smartphone access, and internet connectivity. Some programs may require additional equipment, which we'll provide or help you access.

Programs

What training programs do you offer?

We offer Technology Training (coding, web development), Business Skills, Life Skills, Trade Skills (plumbing, electrical), Healthcare Training, and Green Skills (renewable energy).

How long do programs take?

Program duration varies from 3 months to 12 months. Skills-based programs are typically 3-6 months, while comprehensive career programs can take 6-12 months.

Can I take multiple programs?

Yes! After completing one program, you can apply for additional programs. We encourage continuous learning and skill development.

What are the age requirements?

You must be between 18-35 years old and a South African citizen. Some programs may have specific age ranges based on funding requirements.

Application Process

How do I apply for a program?

Click "Apply Now", complete the online application form, take a skills assessment, and attend a brief interview. The whole process takes about 1-2 weeks.

What documents do I need?

You'll need a copy of your ID, matric certificate, and proof of address. Additional documents may be required depending on the program.

How long does the application process take?

Applications are reviewed within 2-3 business days. The complete process from application to program start typically takes 1-2 weeks.

Careers & Job Placement

Do you help with job placement?

Yes! We have partnerships with over 18 employers and provide job placement assistance, interview preparation, and ongoing career support.

What's the job placement rate?

87% of our graduates find employment within 6 months of completing their program. Average starting salary is R18,500 per month.

Can I start my own business?

Absolutely! Our business skills program includes entrepreneurship training, and we provide ongoing support for graduates who want to start their own businesses.

Technical Support

What if I don't have a computer?

Many programs can be completed on a smartphone. For programs requiring computers, we provide access to computer labs and can help arrange equipment loans.

What about internet connectivity?

We provide data bundles for program participants and have partnerships with libraries and community centers for internet access.

How do I get technical support?

Contact our support team via phone (+27 11 123 4567), email (support@ikusasaelisha.org), or live chat. We're available Monday-Friday, 8AM-6PM.

Still Have Questions?

Our support team is ready to help you with any questions not covered here.