Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 2024

Ikusasa Elisha ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information

Full name and contact details
ID number and date of birth
Address and province
Email address and phone number
Educational background and work experience

Platform Usage Data

Program enrollment and completion data
Learning progress and assessment results
Platform interaction and usage patterns
Communication preferences

Technical Information

Device information and browser type
IP address and location data
Cookies and similar technologies
Log files and usage analytics

How We Use Your Information

To provide and improve our training programs
To match you with suitable learning opportunities
To communicate with you about programs and updates
To provide customer support and technical assistance
To connect you with employment opportunities
To comply with legal and regulatory requirements
To analyze platform usage and improve services

Information Sharing

We Share Information With:

Training Partners: To facilitate program enrollment and completion
Employers: With your consent, for job placement opportunities
Government Agencies: For reporting and compliance purposes
Service Providers: Who help us operate our platform

We Do Not:

Sell your personal information to third parties
Share your data for marketing purposes without consent
Provide access to unauthorized parties

Data Protection

Security Measures

SSL encryption for all data transmission
Secure servers with regular security updates
Access controls and user authentication
Regular security audits and monitoring

Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. You can request deletion of your account at any time.

Your Rights

You Have the Right To:

Access your personal information
Correct inaccurate or incomplete data
Delete your account and personal information
Withdraw consent for data processing
Receive a copy of your data
Object to certain types of processing

How to Exercise Your Rights

Contact us at privacy@ikusasaelisha.org or call +27 11 123 4567 to request access, correction, or deletion of your personal information.

Cookies and Tracking

We Use Cookies For:

Essential platform functionality
Remembering your preferences and settings
Analyzing platform usage and performance
Providing personalized content

Cookie Management

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.

Third-Party Services

External Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Integrated Services

We may integrate with third-party services for payment processing, analytics, and communication. These services have their own privacy policies.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our platform after changes constitutes acceptance of the updated policy.

Contact Information

Data Protection Officer: privacy@ikusasaelisha.org

General Inquiries: support@ikusasaelisha.org

Phone: +27 21 555 0123

Address: The Workspace, 71 Regent Road, Sea Point, Cape Town, 8005

Questions About Your Privacy?

If you have questions about this Privacy Policy or how we handle your information, please contact us.